© Shutterbas | Dreamstime.com

Come Fly The Unfriendly Skies

April 10, 2017

Someone at United Airlines really should rethink the slogan "Fly the Friendly Skies." The airline is once again in the news because of an incident that occurred on one of their flights over the weekend. 

They also were in the news just a few weeks ago when they kicked a couple of young girls off of a flight for wearing leggings on board. We later found out that the girls were flying on a buddy pass that is used by airline employees and that use of those tickets meant that there was a dress code that had to be followed. Leggings jokes continued for a week or so, but after a week or so people had moved on. 

But the latest incident is one that I don't think will go away anytime soon. Here's the thing, if something crazy happens someone is bound to get it on their phone camera. And that's exactly what happened. The incident happened yesterday when a United flight to Louisville was overbooked. The airline needed to fly a few pilots and crew to the destination, but there wasn't any room. Passengers were asked to give up their seats to accommodate the employees, but no one offered their's up. 

So the airline chose people at random and removed them from the flight. As you can imagine, some people weren't down with this crazy policy and put up a bit of a fight. A doctor ended up being one of those passengers. He said he couldn't get off the flight because he had patients to see the next day. That's when all hell broke lose. 

Passenger Audra Bridges shared this video on Facebook and it has since gone viral!

How insane is that? Was that even necessary? And the whole thing was caught on video too so I imagine there will be some serious backlash against United for this. 

United made this comment of yesterday's incident. 

"Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. Further details on the removed customer should be directed to authorities."

Wow, really?!?!? 

Update: The CEO released this statement via twitter earlier this afternoon!

Yup, this still doesn't make it right.